At BraelynGay.com, we are committed to providing exceptional service to our customers, ensuring a seamless shopping experience for every purchase. Our Delivery and Return Policy outlines the details regarding the shipment of your beanie hat order and our hassle-free return process.

Delivery: Upon placing an order for your favorite beanie hat, we understand the anticipation of receiving your new accessory. Our team works diligently to process and ship orders promptly. Please allow 1-3 business days for order processing before your item is shipped.

Shipping times may vary depending on your location and the shipping method selected during checkout. To keep you informed, we will provide a tracking number via email once your order has been dispatched. You can use this tracking number to monitor the progress of your delivery.

Please note that shipping times may be subject to unforeseen delays beyond our control, such as weather conditions or carrier issues. We appreciate your patience and understanding in such instances.

Returns: Your satisfaction with your beanie hat purchase is our top priority. If, for any reason, you are not completely satisfied with your order, we offer a straightforward return policy to ensure your peace of mind.

To initiate a return, please contact our dedicated customer service team at feedback@braelyngay.com within 30 days of receiving your order. Our team will provide you with a Return Authorization (RA) number and further instructions to facilitate the return process.

To be eligible for a return, the beanie hat must be unused, unworn, and in its original condition, with all tags and packaging intact. Once you have received your RA number, securely package the item, ensuring it is adequately protected during transit.

The cost of return shipping is the responsibility of the customer unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of your item.

Once we receive and inspect the returned beanie hat, we will process your refund promptly. Refunds will be issued to the original method of payment within 5-7 business days. You will receive an email notification once your refund has been processed.

If you have any questions or concerns about our Delivery and Return Policy, please don’t hesitate to reach out to us at feedback@braelyngay.com. Our friendly customer service team is here to assist you every step of the way.

Thank you for choosing BraelynGay.com for your beanie hat needs. We appreciate your support and look forward to serving you again in the future.